Worksheets2nd Summative Test FBS TLE 10
Total questions: 50
Worksheet time: 25mins
What is the correct storage temperature for refrigerated food items?
5°C or below
10°C or below
15°C or below
6°C or below
Which staff member greets and welcomes the guests first when they arrive at a restaurant?
Receptionist
Waiter
Busboy
Dishwasher
What does POS stand for in restaurant operations?
Point of Sale
Pad of Sale
Page of Sale
Pointing System
How should you properly seat guests at their table?
Assist ladies first, then gentlemen, and the host last.
Seat the host first, then the gentlemen, and finally the ladies.
Seat gentlemen first, then the host, and ladies last.
Seat the ladies first, then the host, and the gentlemen last.
How should you address a regular guest returning to the restaurant?
Welcome back Mr./Ms.! We're happy to see you again.
Please wait since you are a regular customer.
Please come again next time.
Thank you for visiting.
Why should waiters be knowledgeable about the menu?
To confidently recommend the restaurant’s specialties.
To boast about their knowledge of dishes.
To memorize it for personal business use.
To copy it for other restaurants.
What is the polite way to ask if guests are ready to order?
May I take your order now, Sir/Ma’am?
Do you want to order now?
What will you order?
Are you finished choosing?
Which of the following menus lists dishes separately with individual prices?
À la Carte Menu
Cycle Menu
California Menu
Breakfast Menu
Which type of menu offers a complete meal for one fixed price?
Table D'Hote
À la Carte
Du Jour
Cycle
Who should be informed if a guest requests a special drink preparation?
A. Bar manager or bar attendant
B. Head waiter
C. Head chef
D. Dining supervisor
What should you do before adjusting the guest’s tableware?
Politely inform the guest before removing extra tableware.
Move the utensils silently.
Ask the guest to move away.
Remove all items without warning.
When escorting guests to their table, where should you walk?
Ahead of them
Beside them
Behind them
Outside the table area
What is the correct order of serving food to guests?
Appetizer, soup, salad, main course, dessert
Soup, salad, appetizer, main course, dessert
Main course, dessert, soup, salad
Salad, soup, dessert, appetizer
Dietary requests should be clearly communicated because:
it helps ensure everyone's needs are met.
it makes the event more expensive.
it is not important for planning.
it causes confusion among organizers.
Who decides whether a special request can be accommodated?
Head waiter
Head chef
Bar manager
Cashier
What is the proper response when all tables are occupied and a customer arrives?
Invite them to wait in the lounge until a table is available.
Tell them to find another restaurant.
Ask them to come back later.
Ignore them until a table opens.
What menu type highlights the chef’s creativity and presentation skills?
Degustation Menu
À la Carte Menu
California Menu
Static Menu
What menu lists light and informal meals?
Lunch Menu
Dessert Menu
California Menu
Dinner Menu
What should you do while guests are waiting for their orders?
Offer water and bread rolls
Offer fruits and salads
Offer chocolates
Offer nothing
What factor is most important in greeting guests?
Smile
Ambiance
Price
Status
What is the term for adjusting the table setup based on the guest’s order?
Plus-Minus Technique
Order Taking
Indicating Service
Adjusting Table
Which vegetarian type eats dairy and eggs but avoids meat, poultry, and fish?
Lacto-ova vegetarian
Vegan
Pescatarian
Lacto vegetarian
Why must servers pay attention to dietary requests?
To prevent serious health consequences
To speed up food service
To avoid customer boredom
To follow restaurant traditions
What is the meaning of the French term 'Table D’Hôte'?
Host’s table with fixed-price options
Daily changing menu
Menu for children
Menu with drinks
What is the right way to present a menu to the guest?
Hold the upper part with your right hand and support the lower part with your left hand.
Present the menu behind the guest.
Lay the menu flat on the table.
Pass the menu through another waiter.
Why might elderly guests prefer seats near the entrance?
To avoid long walks and move comfortably
To be first to leave
For better view
To avoid the cold
What do you call asking guests about their satisfaction three minutes after food service?
3-Minute Check
Customer Survey
Service Evaluation
Follow-up Check
What should the receptionist say if no waiter is immediately available?
The waiter will assist you shortly.
The waiter will be with you in 30 minutes.
Please wait for the chef.
Someone will assist you tomorrow.
Which menu changes items every few days in a set pattern?
(a)
What is the correct way to take orders?
Start with the visitors, then proceed to the host's right.
Begin anywhere.
Ask the host to take the orders.
Choose the orders yourself.
What is the best way to greet returning customers?
Smile and welcome them warmly.
Nod silently.
Ignore them.
Ask for their ID.
Which of the following is the right way of leading a guest?
Walk before them
Walk beside them
Walk behind them
Walk after serving
Why should noisy parties be placed in private areas or at the back of the dining room?
To avoid disturbing other diners
To let them sing freely
For easy service
To save space
Which of the following is the correct way of presenting the menu?
Present it properly using both hands with a smile.
Throw it on the table.
Slide it across.
Ignore the guest.
What is the correct way of carrying a tray?
Bend your knees when lifting
Bend your back
Twist your body
Hold it with one hand only
Which menu type mainly features sweet dishes?
Dessert Menu
Lunch Menu
Tourist Menu
Children's Menu
Which menu offers simple and child-friendly food?
Children's Menu
Dessert Menu
Tourist Menu
Lunch Menu
What is the first step in seating guests properly?
Assist ladies first
Assist men first
Seat host first
Seat whoever comes first
Who should you call if there's a special request for food?
Head waiter
Chef
Manager
Cashier
What is the best way to confirm orders before sending to kitchen?
Repeat the orders to the guests
Guess them
Skip checking
Take no notes
Why is it important to note who ordered each dish at a group table?
To serve the right food to the right person
To make friends
To collect tips
To memorize names
Which of the following menus highlights a single meal served during the day?
Du Jour Menu
Dinner Menu
Static Menu
Cycle Menu
What is the most common dietary request?
Vegetarian
Vegan
Gluten-free
Keto
Why are well-dressed guests usually seated at the center?
They enhance the restaurant's image
They request it
They eat fast
They are VIPs
What should a waiter ensure before handing a menu?
It is clean and updated
It is folded
How will you prepare a guest’s table for dining?
Remove unnecessary tableware
Add all utensils
Leave it empty
Rearrange randomly
Why is it unwise to assume all special requests can be accommodated?
Kitchen resources are limited
Guests might complain
It takes longer
It costs more
How should the receptionist respond if too many guests arrive unexpectedly?
Politely ask them to wait in the lounge while additional tables are prepared
Refuse entry
Ignore them
Ask them to leave
What is the correct way to greet a customer entering the restaurant?
Open the door and smile warmly
Wave from a distance
Shout across the room
Ignore them
Why should servers check on customers after serving meals?
To ensure satisfaction and address any issues immediately
To ask for payment early
To clear the table
To end service quickly
