WorksheetsProject Management Practice Questions (Grade 14)
Total questions: 59
Worksheet time: 30mins
An established project team with a good track record has been working on a project for one year. The project manager trusts the team and the work they produce. Which term describes the project manager's management approach?
Laissez-faire
Transactional
Transformational
Charismatic
During the execution phase of a large project there is an extremely high number of change requests. Because of this, the project manager realizes that there is a greater risk for rejection of the deliverables. How should the project manager mitigate this risk without compromising the completion date?
Review the integrated change control process to restrict the number of changes
Focus on delivering incremental value through multiple smaller deliveries
Request sponsor support to get buy-in from the users and stakeholders
Restart the stakeholder engagement process by collecting user requirements again
A project manager and project team have brought a project back on track after mapping and removing impediments. During the current sprint the team reported that an impediment that previously caused major delays has appeared again. The team tried implementing the same mitigation tasks that worked previously; however, the tasks are not having the same result with the impediment. What should the project manager do?
Escalate the issue with an impediment to the project sponsor
Use the contingency budget to implement schedule compression
Implement the mitigation plans listed in the organizational process assets (OPAs)
Reassess the issue as part of monitoring and controlling
A project manager has been assigned to lead a major project in a government organization. There are no policies and procedures for project management since there is no project management office (PMO). The managers involved are unaware of their responsibilities for the project. What should the project manager do?
Start planning the project and then request that a PMO be implemented in the organization
Request that the implementation of a PMO be executed in parallel with the project
Provide project management training to only the internal team involved in the project
Provide project management training to the stakeholders and explain their responsibilities
The product backlog has been completed and prioritized, and the first sprint has begun. A team member advised during the daily standup that there is a delay in having an external vendor contract signed. What is the project manager's priority in this situation?
Request that the team member get the contract signed as soon as possible
Determine a mitigation strategy to move the project forward
Take over contract negotiations for the team member to speed up the process
Assist with the removal of impediments and blockers so that the project can continue
A project is going through its iterative design stage. One of the team members has been performing poorly. This is a critical project for the company and execution is about to start. What should the project manager do?
Request action from the functional manager regarding the team member's poor performance
Avoid selecting the team member to the next project that has an iterative design stage
Provide feedback and coach the team member during the iterative design stage
Escalate the issue to the human resources manager and request that the team member be replaced
During project execution the project manager observes lower velocity and a high volume of tasks in the testing queue. The project is using a hybrid approach and there are only a few sprints remaining. What should the project manager do?
Work with the team to understand and solve the issues
Provide testing training to all the project team members
Increase the sprint duration so the testing can be completed
Add a new resource with testing skills to the team
Project success is at risk. However, the customer will not accept any changes to the requirements. What should the project manager do to resolve this issue?
Submit a change request to adapt the objectives of the project to the current situation
Ask the scrum master to refine the user stories to improve the team members' understanding
Find and provide training to the project team members who do not have the required skills
Extend the duration of standup meetings to include skill transference from trained to untrained members
A high-tech borehole project was initiated with the goal of providing water for a rural community of 1,500 villagers located in an arid region. The project was completed with a cost performance index (CPI) of 1.09 and a schedule performance index (SPI) of 0.93. Six months after its completion it is determined that the villagers could not access water. What caused this situation to occur?
The risk analysis was inadequate
The project was completed behind schedule
The requirements gathering was inadequate
The project was delivered above budget
A lead project manager for an agile project needs to prioritize requirements, define the scope of the initial product, and deliver the approved scope in a series of multiple versions. What should the project manager do next?
Work with the product owner to evaluate and prioritize the requirements
Ask the lead developer to run a meeting with the stakeholders to agree on an ordered list
Determine the expected benefits of each requirement to maximize the overall business value
Prioritize the requirements based on the hierarchical level of the requesting stakeholders
A construction services company has influence within the local community with the potential to derail a project site establishment. Their bid was unsuccessful, but they continue to communicate with the hope that their influence will persuade the project manager to reconsider their offer. What is the appropriate course of action for the project manager to pursue?
Do not communicate with the unsuccessful bidder as they do not have any further influence on the project
Meet with the unsuccessful bidder to review their submission and the areas that led to the bid being unsuccessful
Reassess the bid to establish areas for improvement with the intention to assign work to this contractor
Report the unsuccessful bidder to the local community leadership who have been supportive of the project
A project manager is assigned to a project that has a tight schedule. Due to recent market changes, the marketing team has identified that a few features that were initially in the scope are no longer required. What should the project manager do?
Advise the marketing team that at this stage of the project changes to the scope are no longer accepted
Escalate the issue to the project management office (PMO) and make sure they understand the impact on the schedule due to the change
Update the risk register with input from marketing and sales and highlight the benefits of the features in discussion
Review the change request with the project stakeholders and evaluate the impact of the scope reduction
A company is transitioning its projects from a predictive to an iterative approach. The project team is complaining because they are unsure of what needs to be done due to all of the changes requested by the product owner for features already developed since the beginning of the project. How should the project manager handle this situation?
Ask the product owner to create a new entry in the risk management plan regarding likelihood and impact
Review the backlogs from similar projects and understand how change requests were implemented
Ask the product owner to follow the change request process to formalize new requirements
Make sure that the product and sprint backlogs have the required level of documentation and both are visible to the team
A customer wants to launch a new product in the market and an agile team is set up to work on this project for 9 months. After 1 month the customer feels that it would be better to release the product 2 months earlier than the planned date. The task is now assigned to the most talented resource in the organization to this project for an early finish. Which risk management strategy has been adopted in this scenario?
Shared
Accepted
Enhanced
Exploited
A project team has missed the delivery date for the first milestone of a large software development project. Project governance dictates that formal communication be sent to project stakeholders, including the project manager's supervisor, when a milestone is missed. The project manager is concerned that this will reflect poorly on the team. What should the project manager do?
Send a formal communication regarding the missed milestone
Delay sending a formal communication until the project team catches up
Ask for a meeting with the sponsor to decide whether to send the formal communication
Forego the formal communication and have a conversation with the supervisor
A project is scheduled to end in 2 weeks. The team is expected to continue working long hours and is showing signs of weariness and fatigue. What should the project manager do to encourage the team?
Schedule training courses to enhance team performance
Add new team members to help the project finalization
Initiate rewards and incentives according to assessment results
Schedule working lunch meetings until the project is complete
What should the project manager do next?
Have a discussion with the sales team to find a solution to the issue
Validate the reason and add it as an issue in the issue log
Escalate the issue to the functional manager
Direct the sales team to speak with accounting to resolve the issue
What should an agile lead do to ensure their team is set up for success?
Pay attention to team dynamics and understand that coaching is done simultaneously at an individual and whole-team level
Schedule sprint meetings and coaching sessions to discuss project-related information
Plan quarterly informal meetings or team bonding sessions to encourage the team to work together
Document team tasks and challenges in order to understand when to step in and help a member of the team
During the development of a product, multiple identified risks have now become issues, which is hindering the team's velocity. What should the project manager do in this situation?
Document the issues and extend the project delivery timeline
Convene the steering committee and inform them of the impact to the project
Prioritize the user stories with issues and have the team resolve them
Update the project management plan and risk management plan
A project manager notices that one of the marketing executives in the firm always appears stressed. The project manager observes that the executive's performance is gradually declining and is affecting the project deliverables. What should the project manager do?
Assign the marketing executive's tasks to another project team member
Review the executive's declining performance with human resources (HR)
Show empathy and praise the marketing executive's strengths
Make the marketing executive accountable for their work and output
A project manager is managing a hybrid project. During project execution, the project manager was informed that over half of the project budget was reallocated to a project that is handling an emergency that recently occurred. What should the project manager do?
Meet with the project sponsor to explain that the project cannot be completed as planned
Meet with the technical lead to review the sprint plan
Meet with the product owner to confirm the minimum viable product (MVP) option
Meet with the project team and reprioritize the backlog
The project management office (PMO) has recently adopted some agile practices. During an iteration a key stakeholder in the business is concerned with the benefits management plan in the project document repository and mentions that some benefits have not been updated. What should the project manager do first?
Update the risk register in order to add the issue
Review the issue log regarding the concern
Revise the benefits management plan
Assess the repository to check for inconsistencies
A project team is implementing a new solution that will be distributed worldwide. Due to a new issue that has a global impact, several government agencies are implementing new regulations that will affect the solution. The project manager must assess and prioritize the impact of these changes on the project scope/backlog. Which analytical tool can be used by the project manager to define this scenario?
Political, economic, social, technological, legal, and environmental (PESTLE)
Strengths, weaknesses, opportunities, and threats (SWOT)
Valuable, rare, inimitable resources, and organization (VRIO)
Net present value (NPV)
A project manager is implementing an enterprise-wide software project. The project has a great business impact and is fully supported by senior management. However, the project manager is facing difficulties getting the support of several key departments. What should the project manager do?
Ask senior management to communicate with these departments
Hire a project management consultant to help resolve the issue
Convince senior management to introduce rewards to resisting departments
Understand the user concerns and revisit the stakeholder engagement plan
A quality issue that requires a change to the quality standard is encountered in a project. Currently, there is no budget available for the required changes. What should the project manager do?
Check the change management plan
Document the issue in the scope management plan
Conduct a team brainstorming session to resolve the issue
Check the quality management plan
A project manager is leading an agile software development project with strict deadlines. The client complained that the last deployment did not meet the acceptance criteria. The development team lead is arguing that the deployment met all specifications and has provided evidence of the client's specifications. What should the project manager do?
Schedule a meeting with all stakeholders to understand what went wrong and who should be held responsible
Review the requirements traceability matrix with the team lead and the client to adequately resolve the issue
Meet with the client and discuss the project deadlines
Seek approval for more time for rework and resolve the issue
A project manager is working on a project using a hybrid approach. The project is scheduled to be completed in three more sprints. One of the team members notifies the project manager that they are leaving the company which was approved by their functional manager. What should the project manager do first in this situation?
Ask the functional manager why a decision was made without consulting them
Use soft skills to influence the team member to stay until the project is completed
Ask the functional manager for an immediate replacement for the team member
Review the risk management plan and mitigation plan to understand the impact of this issue
During a project planning phase, the project manager realizes that project performance will be measured based on budget deviation and revenue, but without consideration for the overall project schedule. What should the project manager do?
Review and update the project schedule according to performance
Review the schedule baseline and consider adopting a schedule performance indicator
Develop a time, cost, and scope tracking method exclusively for this project
Adopt a formal change management process for the project
A project manager was recently assigned to a new project that is about to start. The organization has already signed a fixed-cost contract with the customer detailing the scope and final delivery date, but the project manager has identified several internal constraints and conditions that will certainly prevent the project from being completed in the number of iterations initially planned. What should the project manager do next?
Create an issue log template that will be used to identify and track impediments
Create a contingency plan in case the project deviates from the initial plan
Create a schedule management plan to ensure the project meets the delivery date
Create an assumption log and map assumptions to impediments based on the impact to the project value
A large and complex program in an agile environment has experienced an increase in escalations from the client side. The roles and responsibilities are unclear, and the client does not have any direction regarding the escalation process. What should be done to resolve this issue?
Invite the client and product owner to all planning, review, and retrospective meetings
Accept the escalations and manage them so the working relationship with the client is not impacted
Review and clarify roles, responsibilities, and the governance model at the next sprint review meeting
Invite the product owner to attend all Scrum meetings and define the governance model and escalation path
Finalizing the project management plan, the project manager realizes that the baseline costs are much higher than the original project. What could the project manager have done to avoid this?
Verified applicable budget inputs related to this project
Assigned the same project resources to this project
Estimated a budget for the project's quality management
Determined a budget reserve for this project
A project manager needs the team to define the steps and identify the risks of migrating data to a new system. What type of leadership should the project manager use to accomplish this?
Laissez-faire
Transformational
Dynamic
Servant
A supplier informs the project manager that producing the quantity of a key component for the project will require an additional month. The project manager has to meet an important milestone in a week. What should the project manager do next?
Ask the vendor if the minimally sufficient materials can be produced in time to meet the deadline
Perform market research to find out if there are other vendors that can produce similar kinds of materials
Submit a change request to the change control board (CCB) asking to extend the deadline in order to reflect the late delivery
Involve the legal department, as the vendor is breaching the contract by not delivering the full amount in time
A senior-level executive approached the project manager of a highly visible project that is currently in the execution phase. The executive indicated that they do not support the project and will be actively trying to prevent its success by reallocating key team members to another critical project. What should the project manager do?
Request help from human resources to keep the key team members on the project
Work with the project sponsor to determine an appropriate response
Ask to meet privately with the senior-level executive to discuss the matter further
Discuss the incident with the key project team members
A company has transitioned and is now delivering projects using a hybrid approach instead of a predictive approach. The distributed project team's knowledge of agile is varied. The project manager feels this new methodology will impact the timely delivery of the project. What should the project manager do?
Ask to execute the project with a predictive approach since there is a budget and schedule risk
Use crashing to reduce the critical path to ensure enough buffer to include the impact of the agile methodology update
Plan for training on agile tools and techniques used in the defined hybrid methodology for consistent application by all team members
Use the predictive approach for team members who are not knowledgeable in agile project delivery practices
An agile team recently started working on a project for a financial institution. The project sponsor is concerned that an agile approach will not provide enough support for the organization's compliance standards. In order to mitigate this risk and avoid problems, what should the project manager do?
Propose using a compliance review board that will be responsible for approving all product features prior to their release to the public
Liaison with the compliance group, making them responsible for understanding the requirements and keeping them prioritized in the backlog
Meet with the compliance team and make sure that their requirements are covered in the definition of done (DoD) for each story
Ensure that the peer review process also covers compliance requirements, creating a second layer of security for the project
A project manager has been assigned to a high-visibility project that has been identified as having medium complexity, based on previous similar projects. The project needs to be delivered to the customer as a ready-to-use product. Based on this scenario, what should the project manager focus on throughout the project life cycle?
Resource management and lessons learned
Time management and stakeholder engagement
Cost management and risk management
Stakeholder engagement and lessons learned
During the final iteration of the execution phase, the project has a cost performance index (CPI) of 0.9 and a schedule performance index (SPI) of 1.0. How should the project manager avoid a budget shortfall?
Follow the risk management plan
Reduce the team effort utilization
Look for cost-saving opportunities
Submit a change request to add to the management reserve
During a kick-off meeting at the start of project execution, the vendor presents a migration plan to client stakeholders. The director of the business unit that owns the solution being migrated demands the ability to make the final go/no-go decision about whether the systems go live. What should the project manager do?
Schedule a meeting with the director to provide proof of expertise so the client stakeholders will trust the project team's decision
Schedule a meeting with the project sponsor to determine if it is appropriate to accept the director's request to provide a decision
Confirm with the director that the client stakeholders will be made accountable for the decision in the responsibility assignment matrix (RAM)
Ask the client to initiate a change request to make the director accountable for the decision
A project is approaching its project closure phase, and the project manager receives an email from a key stakeholder who complains that the project documentation and artifacts have not been updated. The project manager assigns a project specialist to support the project management office's (PMO) effort to update the project documentation and artifacts. Which three actions should the project manager ask the project specialist to take? (Choose three)
Create a quality assurance plan for the documentation
Identify the components of the project documentation
Archive only the initial and draft versions of the documents
Ensure that the documents are in an easily retrievable form
Collect the documents at the time of their creation
One of the project manager's important assignments is to formally revise project compliance as it pertains to user data protection regulations. What should the project manager do to monitor compliance?
Assess the risk register
Conduct project reviews
Perform retrospectives
Complete sprint reviews
A project manager for a technology project is informed by the cybersecurity team that there are changes in the government's cybersecurity requirements. The project manager calls a team meeting to discuss the requirements, and the team learns that the design changes can be made at no additional cost. What should the project manager direct the team to do?
Update the scope management plan to track the new government requirements
Accept the cybersecurity team's request as the security of the company is at risk of being noncompliant
Ask the project sponsor to increase funds in the contingency reserve as a risk mitigation
Request a change through the change control process to manage the new cybersecurity requirements
What is the correct way to put an organization on the proper path to changing their mindset to an agile approach?
Hire employees who specialize in agile approaches so they can better contribute to projects
Assign employees to agile projects so they can quickly adjust to the new approach
Train all employees in agile approaches
Shift the way the company views, reviews, and assesses employees
A project manager for a construction site realizes the importance of stakeholder relations, especially with the local community. The project manager and the project team strive to build effective relationships with these key stakeholders in order to prevent obstacles in the future. What should the project manager do to customize the stakeholder engagement plan?
Analyze stakeholder diversity in the community
Map stakeholders by power and interest to tailor engagement strategies
Develop a community-focused communications plan with targeted channels and cadence
Conduct regular local forums to gather feedback and incorporate it into engagement approaches
In the middle of an iteration, the product owner tells the agile team that the government has updated legal requirements. This will result in some changes in the product definition. How should the project manager handle this situation?
Review the iteration backlog because the product definition has changed and needs to be reassessed before continuing the project.
Continue work and ask the product owner to assess the changes and add/remove the stories as needed in the backlog.
Ask a business analyst to assess the changes and then add/remove the stories in the backlog and prioritize them by business value.
Ask the product owner to add new changes to the bottom of the backlog in order to handle the modifications as a change request.
A company wants to launch a new product for customers. The project for this new product is in the development phase. Due to an uncertain environment, the project manager has doubts about the feasibility of the project. What should the project manager do in this situation?
Validate assumptions using appropriate tools to assess the risks.
Refer to the lessons learned to determine the impact on the external environment.
Recommend postponing the project until the uncertainty is resolved.
Highlight the concern to the project sponsor in the next project review meeting.
The project team is planning a schedule with limited information. The team is having issues identifying the detailed tasks and estimating task durations. Which three techniques should the project manager use? (Choose three)
Rolling wave planning and an adaptive approach
Relative estimation to determine the task or deliverable sizes
Iterations and reviews to continuously keep adapting the plan
Bottom-up estimating based on a work breakdown structure (WBS)
Gantt chart that includes milestones and deadlines
A project team has finished participating in an iterative product increment planning session. After the planning session, the team returns with a list of features to deliver. How should the project manager ensure the product increments deliver the anticipated requirements?
Appoint a dedicated product manager for the duration of the release.
Have the customer approve the product increment features.
Ensure every user story has acceptance criteria.
Track business outcomes for planned user stories.
A project manager became aware of misunderstandings between a key stakeholder and a team member with regard to some of the features defined in the project scope. What should the project manager do?
Reconcile the key stakeholder to the team member's recommendation.
Reconcile the team member to the key stakeholder's recommendation.
Escalate the communication concerns to the project management office (PMO) and request that they take action.
Work with both the team member and the key stakeholder to reach a consensus.
During a project to develop a new pharmaceutical product, the project manager was informed that there has been a change in government regulations regarding the materials of the project. What should the project manager do?
Review the procurement documentation and modify requirements as needed.
Study the new regulations with the team and evaluate if there is any impact on the project variables.
Update the contingency plan to take this issue into account.
Meet with the stakeholders to update the risk register and risk management plan.
A project manager is planning a project and identifies that legislation requirements for specific project tasks will be changing. This will occur halfway through the project execution phase and will affect a few key workers' licenses, which will become noncompliant. What should the project manager do?
Start scheduling the training for key workers now to ensure compliance.
Maintain the current key workers since the project has already started.
Update the project charter to ensure the new legislation is addressed.
Start a recruitment drive for new workers with the licenses required.
An agile project is in its early iterations, but the project manager already realizes that more resources will be needed to achieve the expected timelines. There are no internal resources available. What vendor strategy should the project manager use to maximize project delivery?
Use compression techniques to break down the scope and assign the scope pieces to different vendors with a fixed-price contract.
Use the contingency budget for hiring additional vendor resources to mitigate any project risk.
Engage in a time and materials (T&M) contract and hire a local vendor to support development.
Establish a solid view of the scope and requirements and engage a vendor with a fixed-price contract.
As the project progresses, the team is not performing at acceptable levels and in accordance with the key performance indicators (KPIs) that were set at the beginning of the project. How should the project manager resolve this?
Escalate a schedule risk to the sponsor.
Conduct team-building exercises.
Stop the project and perform a team skill assessment.
Make sure that the team has a full understanding of the scope.
An agile team completes a deliverable that is to be certified by another expert team. The second team does not take the deliverable for many months. What should the servant leader do?
Review the process and remove the impediment.
Escalate this to the project director for a resolution.
Remove the certification need from the project scope.
Escalate this to the agile lead of the second team.
An agile team completes a deliverable that is to be certified by another expert team. The second team does not take the deliverable for many months. What should the servant leader do?
Review the process and remove the impediment.
Escalate this to the project director for a resolution.
Remove the certification need from the project scope.
Escalate this to the agile lead of the second team.
A company has undertaken a large transformation project using agile practices. The project sponsor has asked the project manager to promote the new values identified in the intended transformation to the project team. What should the project manager do?
Add a user story during sprint planning that gives recognition to behaviors that are aligned with the new values.
Send a standard email to the team prior to every daily standup containing the new values.
Organize a team meeting focusing on the new values associated with the transformation.
Give recognition to team members' behaviors that are aligned with the new values during the sprint retrospectives.
A project manager is assigned to lead a global implementation of a cloud-based system. Team members are dispersed in five countries. As time goes on, the project manager notices that some team members have become quiet during status calls or other project discussions while others often call into meetings late and use time zone differences as the reason for the delay. Which three actions should the project manager take to encourage engagement? (Choose three)
Require a written status report from all team members on a weekly basis.
Form a core group of team leads representing members from each country and encourage them to collaborate.
Ask team members to agree on a meeting time prior to setting up virtual meetings; set up a discussion board that allows team members to collaborate online at any time of the day.
Establish virtual one-on-ones with team members to address any issues and/or concerns privately.
An agile project is in the seventh iteration with multiple changes being accommodated from the project start due to regulatory changes, technological innovations, market competition, and other changes. What should the project manager do to manage these continuous changes coming into the project?
Ask the product owner to stop accommodating further changes to the scope.
Leverage the product owner to monitor the external environment.
Accommodate the critical and urgent changes in the current iteration.
Suggest to the product owner to execute the changes in a separate project.
One deliverable for a project is to translate and print materials for students every 2 weeks. Printing services are available but without guaranteed timelines because other projects make a significantly higher profit and have a higher priority. What should the project manager do to mitigate the risk of not having the materials printed on time?
Meet with the manager to set a high priority for printing the materials.
Create a change request to modify the print requirements.
Include a risk response in the resource management plan.
Purchase a high-volume printer specifically for this project.
