Pre-Assessment (PART TWO) Hospitality

Match the following

• Tourists

• activities of people travelling to and staying in places outside their everyday environment for leisure or business purposes

• Leisure Tourists

• people travelling for the purpose of relaxation in their off-work time

• Tourism

• people who travel and stay in a place outside their usual environment for leisure, business and other purposes

• Business Tourists

• people travelling to enjoy a variety of culinary experiences

• Food Tourists

• people travelling to achieve a business agenda

Match the following

• motel

• process of moving a tourist from one place to another

• transportation

• residence where the homeowner turns parts of his or her house into guest accommodation

• guest house

• type of accommodation which provide low-cost private rooms, typically with no amenities

• hotel

• type of accommodation which offers private serviced rooms to guests, usually with amenities included such as a gym or pool

• lodging

• place in which a tourist stays temporarily

Match the following

• fine dining restaurant

• restaurant which provides fast, budget-friendly food

• chain restaurant

• restaurant which offers a more casual, relaxed atmosphere

• casual dining restaurant

• single restaurant owned by one or a group of investors

• one location restaurant

• number of restaurants under the same ownership which share a brand and central management

• fast food restaurant

• restaurant which provides guests high-quality cuisine and fine service

Which of the following best defines "hospitality?"

• practice of protecting natural environments and promoting responsible travel

• process of planning and coordinating events

• the business of providing food, drink, and accommodation

• a place that provides lodging and meals

, refers to the management and organization of events, such as weddings, and corporate meetings

The modern hotel industry began to take shape in which century?

• 13th

• 17th

• 19th

• 21st

Seasonality in hospitality refers to:

• The availability of workers year round

• the fluctuation in demand for services and certain travel options based on the time of year

• the changes restuarants make on their menus during the holiday season

Institutional food services refer to:

• focused on catering to tourists

• food and beverage for hotels and motels

• providing food services only during peak times

• providing food services in places like schools, hospitals, and prisons

The organized events where businesses showcase their products and services to potential customers

• conventions and trade shows

• catering

• institutional food

• ecotourism

Ecotourism refers to:

• offering luxury experiences

• organizing large-scale conventions and trade shows

• providing cheap accommodations for travelers

• protecting natural environments