How To Contact A Person At Facebook // For Facebook Business Pages (2021)

How To Contact A Person At Facebook // For Facebook Business Pages (2021)

Assessment

Interactive Video

Business

University

Hard

Created by

Quizizz Content

FREE Resource

This video tutorial explains how to use Facebook's Help Center for business pages. It guides users through accessing the help center, selecting the appropriate help options, and initiating a chat with Facebook support via Messenger. The tutorial emphasizes that the help center is specifically for business pages, not personal accounts, and provides tips for effective communication with support representatives.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary purpose of the Facebook Help Center as mentioned in the video?

To provide support for Facebook business pages

To assist with personal account issues

To offer general Facebook tips

To help with Facebook gaming issues

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first step to access the Facebook Business Help Center?

Go to facebook.com/business/help

Visit facebook.com

Download the Facebook app

Log into your personal Facebook account

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why might the chat feature not work at certain times?

If you are not logged into Facebook

Outside of American California business hours

Because of time zone differences

Due to server maintenance

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you do if you want to start a chat with Facebook Business Support?

Call Facebook support directly

Send an email to Facebook

Post a question on Facebook's community page

Select 'other page issues' and fill in the required information

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which app is used for communication with Facebook Business Support?

Skype

WhatsApp

Instagram

Facebook Messenger