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Information Support Interactive Videos
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11th Grade
Helpdesk Management - Levels of Support - IT Service Operations
Interactive Video
Helpdesk Management - Levels of Support - IT Service Operations
11th Grade
Career-technical
Investigate IT helpdesk structures and support levels, with a focus on escalation processes and expertise requirements. Enhance support management skills through understanding and application of these concepts.
9th Grade - 12th Grade
3D Printing Support Settings - Support Structures - 3D Printing Fundamentals
Interactive Video
3D Printing Support Settings - Support Structures - 3D Printing Fundamentals
9th Grade - 12th Grade
Career-technical
Learn to configure and optimize 3D printing support structures while gaining skills to identify and resolve common printing challenges, leading to smoother and more efficient prints.
9th Grade - 10th Grade
Application Navigation - Export Documentation - Public Health Systems
Interactive Video
Application Navigation - Export Documentation - Public Health Systems
9th Grade - 10th Grade
Career-technical
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11th Grade - University
Critical Thinking - Information Dynamics - AI and Democracy
Interactive Video
Critical Thinking - Information Dynamics - AI and Democracy
11th Grade - University
Career-technical
Examine the influence of AI on democracy, information dissemination, and societal behaviors. Understand the significance of information in societal structures and investigate the challenges AI introduces. Aim to grasp the complexities of AI's role in shaping modern democratic processes and societal interactions, while developing analytical skills to critically evaluate these impacts.
9th Grade - 10th Grade
Decision-Making Skills - Basics of Decision Support Systems - Introduction to Decision Support Fundamentals
Interactive Video
Decision-Making Skills - Basics of Decision Support Systems - Introduction to Decision Support Fundamentals
9th Grade - 10th Grade
Career-technical
Focus on understanding decision support systems by emphasizing the role of spreadsheets and relational databases. Strengthen decision-making skills while gaining insights into the complexities of these systems.
9th Grade - 10th Grade
Effective Communication - Customer Support Strategies - Enhancing Customer Interactions
Interactive Video
Effective Communication - Customer Support Strategies - Enhancing Customer Interactions
9th Grade - 10th Grade
Career-technical
Explore effective communication strategies to enhance interactions with customers and prevent negative experiences. Develop skills to maintain customer satisfaction and improve service delivery.
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