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motivation

Total questions: 62

Worksheet time: 1hrs 20mins

Name
Class
Date
1.

Whose theory was X & Y?

a)

Taylor

b)

Maslow

c)

McGregor

d)

Herzberg

2.

Isaac feels like his hard work is never recognised. Which level of needs (Maslow) is not being satisfied?

a)

Self-Esteem

b)

Social

c)

Self-Actualisation

d)

Physiological

3.
Whose theory was “Two factor Theory” satisfaction and dissatisfaction 
a)
Herzberg 
b)
Taylor 
c)
Mayo
4.
Which of the following is a definition of self-actualisation need?
a)
National minimum wage 
b)
Sense of belonging
c)
Achieving one's innermost desire
d)
Feeling secured
5.
Which of the following is NOT a need as identified by Maslow?
a)
Hygiene
b)
Esteem
c)
Self-actualisation
d)
Social
6.

Motivation that comes from inside the learner.

a)

Intrinsic motivation

b)

Extrinsic motivation

7.

Undesirable consequence that results in the suppression of the behavior that brought it about...

a)

Rewards

b)

Extinction

c)

Punishment

d)

Compensation

8.
Which of the following is a motivational factor, according to Herzberg's two-factor theory? 
a)
Pay
b)
Recognition
c)
Relations with others
d)
Quality of sepervisions
9.
According to Edwin Locke, _____ goals produce the greatest degree of achievement.
a)
Ambiguous and difficult
b)
Specific and difficult
c)
Specific and easy
d)
Ambiguos and easy
10.
_____ theory argues that behaviour is a function of its consequences.
a)
Reinforcement
b)
Goal-setting
c)
Expectancy
d)
Equity
11.
David Dorkins is the founder of a small Geelong-based chain of retail stores called Swoozie’s. The stores target affluent women and carry diverse lines of wrapping paper, stationery, invitations and gifts. Dorkins has expressed a strong need to expand Swoozie’s nationwide. According to McClelland’s learned needs theory, Dorkins has a need for:
a)
achievement
b)
esteem
c)
growth
d)
self-actualisation
12.
According to Alderfer's ERG theory, the lowest-order need is:
a)
existence
b)
relatedness
c)
physiological needs
d)
ego-related
13.
According to the model of need satisfaction, an unsatisfied need produces:
a)
tension
b)
anxiety
c)
performance ambiguities
d)
uncertainty
14.
Managers can motivate employees to increase their efforts by:
a)
relying on the innate value of extrinsic rewards
b)
satisfying higher-order needs first
c)
asking employees what their needs are then matching rewards to those needs
d)
expecting employees’ needs to remain stable
15.
In equity theory, after a(n) ________ comparison in which they compare their outcomes to their inputs, employees then make a(n) ________ comparison in which they compare their O/I ratio with the O/I ratio of a referent.
a)
tangible; intangible
b)
lower level; higher level
c)
predictable; unpredictable
d)
internal; external
16.
Currently the US Olympic Committee (USOC) pays Olympic athletes $25 000 for each gold medal, $15 000 for a silver medal and $10 000 for a bronze medal. Since 1960, the Paralympics for disabled athletes has been a part of the Olympic Games, yet the USOC pays disabled athletes only 10 per cent of what the Olympic athletes are paid, and Paralympic athletes are not allowed to participate in opening ceremonies. Paralympic athletes are angry at being treated unfairly. To achieve perceived equity, the Paralympic athletes are suing the USOC for larger rewards. Paralympic athletes have decided to deal with the inequity by:
a)
rationalising inputs
b)
changing the referent
c)
changing instrumentality
d)
increasing outcomes
17.
What is Intrinsic Motivation?
a)
Being motivated by positive feelings associated with doing well on a task or job 
b)
Being motivated by monetary bonuses
c)
Being promoted based on performance
d)
Being motivated by positive feelings associated with doing well when working with other people 
18.

Parker is worried about losing his job. Which level of needs (Maslow) is not being satisfied?

a)

Self-Esteem

b)

Social

c)

Safety

d)

Self-Actualisation

19.

Which of the following could be used to satisfy Maslow's Self-Esteem Needs?

a)

Provide employees with a free breakfast at work

b)

Organise a staff lunch at a restaurant every Friday

c)

Introduce an 'Employee of the Week' Award

d)

Introduce flexible working hours so staff can start their working day later

20.

Employee involvement programs:

a)

engage employees in decisions that affect them at work only.

b)

increase their autonomy and reduce control over their work lives.

c)

are a participative process that uses employees’ input to increase their commitment to the success of an organisation.

d)

do not lead to more organisational commitment, productivity or job satisfaction.

21.
In a small manufacturing firm, a supervisor is concerned about motivating her subordinates. One of these, Amar, is a person whose instrumentality is low. Amar: 
a)
places little value on receiving merit pay raises. 
b)
is not confident that performance will lead to reward. 
c)
feels he/she cannot achieve the necessary performance level. 
d)
is highly motivated. 
22.
Which of the following situations is best explained by equity theory? 
a)
Shivangi is happy with her job because it is challenging. 
b)
Eupraxia gets a good salary considering her needs. 
c)
Bonning gets more money than Muskan even though their jobs are essentially the same and both work equally hard. 
d)
Phuong likes the people she works with. 
23.
Malika thinks that it is an excellent idea to have music playing in the background while her team carry out their duties. What kind of factor is being represented by Herzberg's theory? 
a)
A satisfier 
b)
A motivator 
c)
A hygiene factor 
d)
A job content factor 
24.
The decision not to study for an examination because you do not think it will help your examination grade illustrates: 
a)
valence
b)
instrumentality
c)
expectancy
d)
effort
25.
Yu reports to Shivangi, but he is always finding ways to ingratiate himself to remain on good terms with her. According to McClelland, Yu has a high need for: 
a)
achievement
b)
power
c)
affiliation
d)
charisma
26.

Bhumika has recently discovered that a co-worker is making 1,000 more per month, in spite of the fact that both Bhumika and her co-worker have similar credentials and levels of effort. In light of this discovery, Bhumika is dissatisfied. Bhumika's dissatisfaction can be explained by _____ theory.

a)

Equity

b)

Expectancy

c)

Reinforcement

d)

Self-efficacy

27.

Guomao's employer rewards high performers with additional paid time off. Faced with a large mortgage, Guomao would prefer overtime pay. Juan is not motivated to work hard because of the _____ relationship.

a)

reward-personal goals

b)

personal goals-effort

c)

effort-performance

d)

performance-reward

28.

Undesirable consequence that results in the suppression of the behavior that brought it about...

a)

Rewards

b)

Extinction

c)

Punishment

d)

Compensation

29.

Action that increases the likelihood of a particular behavior.

a)

negative reinforcement

b)

learning

c)

positive reinforcement

d)

attitude

30.

Rewards external to the job, such as pay, promotion, or fringe benefits.

a)

Challenge

b)

Intangible rewards

c)

Extrinsic rewards

d)

Intrinsic rewards

31.

A sense of identification, loyalty, and involvement expressed by an employee toward the organization or unit of the organization...

a)

Loyalty

b)

Commitment

c)

Rewards

d)

Recognition

32.

Maslow believed that we are motivated by our needs.

a)

True

b)

False

33.
When parents say "you will never be good enough to go to college"  they are not helping their child achieve 
a)
safety and security
b)
love and belonging
c)
esteem
d)
self actualization
34.
What is the order of needs, from bottom to top?
a)
safety, physiological, love, esteem, self-actualization
b)
self-actualization, esteem, love, safety, physiological
c)
physiological, safety, love, esteem, self-actualization
d)
There is not order
35.
Which of the following is NOT a need as identified by Maslow?
a)
Hygiene
b)
Esteem
c)
Self-actualisation
d)
Social
36.
Which of the following is a motivator according to Herzberg?
a)
Working condition: Safe working environment
b)
Responsibility
c)
Good wage or salary
d)
Good relationship with co-workers and boss
37.
Maslow described the process of reaching Self-Actualization using a model called the...
a)
Triangle of Death
b)
Triangle of Needs
c)
Hierarchy of Needs
d)
Drive Reduction
38.

Motivation that comes from inside the learner.

a)

Intrinsic motivation

b)

Extrinsic motivation

39.

What type of motivation is money?

a)

Intrinsic

b)

Extrinsic

40.

I want to study hard so that I can earn good grades in school.

a)

Intrinsic

b)

Extrinsic

41.

Extrinsic motivation includes your goals, values, and interests.

a)

False

b)

True

42.

Being accountable is

a)

Competence

b)

Responsibility

c)

Autonomy

43.

________ is self-government; freedom from external control.

a)

Autonomy

b)

Competence

c)

Control

44.

______ is the ability to do something successfully.

a)

Autonomy

b)

Competence

c)

Responsibility

45.

________ is the ability to firmly trust something or someone.

a)

Competence

b)

Confidence

c)

Control

46.

I went to school today because I wanted to learn.

a)

Intrinsic

b)

Extrinsic

47.

I am going to the military to make my parents proud.

a)

Intrinsic

b)

Extrinsic

48.

I am going to the military to make my parents proud.

a)

Intrinsic

b)

Extrinsic

49.

I got a job because I wanted to make some extra money.

a)

Intrinsic

b)

Extrinsic

50.

what are TWO benefits of a motivated workforce?

a)

This can result in better productivity

b)

customer service will most likely improve

c)

you can pay them less because they're enjoying work

d)

they only work when they feel like working

51.

Motivating staff by giving them additional responsibility is known as ...

a)

Delegation

b)

Delayering

c)

Job Enrichment

d)

Job Rotation

52.

Whose theory was X & Y?

a)

Taylor

b)

Maslow

c)

McGregor

d)

Herzberg

53.

Isaac feels like his hard work is never recognised. Which level of needs (Maslow) is not being satisfied?

a)

Self-Esteem

b)

Social

c)

Self-Actualisation

d)

Physiological

54.
Which of the following is a definition of self-actualisation need?
a)
National minimum wage 
b)
Sense of belonging
c)
Achieving one's innermost desire
d)
Feeling secured
55.
Employer give a wider range of similar tasks for the employee to do. This is an example of...
a)
Job rotation
b)
Job enlargement
c)
Job enrichment
56.

The belief that a particular level of effort will be followed by a particular level of performance is a definition of expectancy under expectancy model.

a)

true

b)

false

c)

maybe

d)

none

57.

Equity model focuses on an individual's ...

a)

behaviour towards others

b)

feeling towards co-workers in the organisation

c)

feeling about how they are treated in comparison with others

d)

attitude towards their manager in the organisation in comparison with other managers

58.

How would you reduce a perceived inequity?

a)

Increase the quality of your performance in work even though you believe you are under-rewarded

b)

Keep comparing yourself to the same person

c)

Do not change the outcomes received

d)

Request a transfer to another department

59.

Goals serve three purposes except

a)

To provide challenges and standards which the individual or unit can be assessed

b)

To guide towards a better life in the next 10 years towards the company

c)

To guide and direct behaviour toward overall organisational goals and strategies

d)

To define what is important and provide a framework for planning

60.

The application of reinforcement theory is called ?

a)

positive reinforcement

b)

extinction

c)

behaviour modification

61.

Which one is the example of Positive Reinforcement

a)

Employee may be transferred to another place which is not to his/her liking

b)

Professor receives high teaching evaluations when a student gets a good grade

62.

What action results in a punishment under Reinforcement Theory?

a)

Employee's pay is docked for mockery towards a customer

b)

Employee is transferred to another place which is not to his/her liking

c)

Employee is praised for maintaining his/her etiquette everyday

d)

Employee failed to achieve sales quota resulting in not receiving bonus and begins to realize that the behaviour is undesirable

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