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Chapter 4: Performance Appraisal

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Identify two (2) characteristics of effective appraisal systems:

a)

receive top management support

b)

low cost for organization

c)

safe and healthy

d)

reliable and unbiased

2.

Below are the factors affecting employees performance EXCEPT:

a)

employee's personality

b)

knowledge and skills

c)

motivation

d)

work environment

3.

The appraisal done is based on current performance and ignore earlier work is called as _______.

a)

halo effect

b)

recency effect

c)

central tendency

d)

prejudice and stereotyping

4.

Fatigue happen when the appraiser's decision becomes blur due to tiredness.

a)

true

b)

false

5.

What should be done by the manager for the low performance employee?

a)

firing the low performance worker

b)

give additional incentive for motivation

c)

conducting interview and counselling

d)

salary cutting for low performance worker

6.

An appraiser method which comparing the subordinates and rank them from top to weakest performance is called _______.

a)

trait rating scales

b)

essay technique

c)

comparative method

d)

ranking technique

7.

Below are the parties involved in performance appraisal EXCEPT:

a)

manager

b)

employee

c)

customers

d)

government

8.

Objective setting for performance appraisal should be __________.

a)

measurable

b)

high

c)

cost effective

d)

timeless

9.

Bias made by a manager who give high marks for a worker who has similarity with him is called as ________.

a)

central tendency bias

b)

halo effect

c)

prejudice and stereotyping

d)

recency effect

10.

Based on performance appraisal information, manager will update __________ and ___________. Those can be used for recruiting and selecting new recruit.

a)

job description , job organizing

b)

job specification, job position

c)

job description, job specification

d)

job specification, job rotation

11.

Which the following is NOT factor of employees' performance?

a)

Knowledge and skills

b)

Motivation

c)

Work environment

d)

Nature of job

12.

The objectives/key performance indicators / targets established for each employee must be:

a)

Time-bound

b)

Measurable

c)

Fantastic

d)

Achievable

e)

Understandable

13.

Which of the following is NOT action must be taken by manager while the work is being carried out by the employee?

a)

Monitor and supervise

b)

Follow and observe closely

c)

Give feedback regularly

d)

Coach if necessary

14.

Effective appraisal system must be:

a)

Biased as far as possible

b)

Receive top management commitment

c)

Customized to the needs of the company.

d)

Accepted by all organization members.

15.

The benefit of a performance appraisal system is _________.

a)

Criticized current performance by scolding workers.

b)

Assists in identifying orientation contents.

c)

Provides report and find employees fault.

d)

Motivate employees by rewarding those who do well

16.

Performance appraisal involves several parties such as:

a)

the manager

b)

co workers

c)

customers

d)

employee

17.

The best and appropriate party for evaluating employees performance is...

a)

colleagues

b)

subordinates

c)

employee

d)

supervisor

18.

It is time-consuming and not a popular appraisal technique. It refers to:

a)

comparative method

b)

force distribution method

c)

trait rating scale

d)

essay technique

19.

Which of the following is an alternate term used for performance appraisal?

a)

Quality and quantity of output

b)

Job knowledge

c)

Employee assessment

d)

None of the above

20.

Below are the factors affecting employees performance EXCEPT:

a)

employee's pension scheme

b)

knowledge and skills

c)

motivation

d)

work environment