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9th Grade - 12th Grade
Sales Techniques - Understanding Product Information - Business-to-Business Marketing
Presentation
9th Grade - 12th Grade
Career-technical
Investigate diverse sales models such as personal and B2B sales while advancing product knowledge. Develop the ability to make informed sales decisions and gain insights into trade publications, contributing to a comprehensive understanding of the sales industry.
9th Grade - 12th Grade
Customer Engagement - Sales Techniques - Service Excellence
Presentation
9th Grade - 12th Grade
Career-technical
Key strategies for enhancing sales and customer service interactions are explored, with a focus on developing skills in effective communication and customer relationship management.
9th Grade - 11th Grade
[Customer Interaction Strategies - Enhancing Customer Service - Sales and Customer Relations]
Presentation
9th Grade - 11th Grade
Career-technical
Examine effective customer interaction strategies to boost service quality and address complaints. Develop skills aimed at improving business profitability and enhancing customer satisfaction.
12th Grade
Understanding and Identifying - Types of Goods and Services - Economic Principles
Presentation
12th Grade
Career-technical
Examine the distinctions between goods and services within the scope of economics, including consumer goods, capital goods, durable goods, and nondurable goods. Learners will gain the ability to differentiate between these categories and identify practical examples.
9th Grade
Product Development - Effective Marketing Strategies - Marketing Research
Presentation
9th Grade
Career-technical
Understand the core principles of marketing research and strategies for product development. Develop skills to accurately assess market demands and align services for optimal effectiveness and impact.
12th Grade
Customer Service Skills - Sales Strategies - Retail Management
Presentation
12th Grade
Career-technical
Examine essential concepts in customer service, including loyalty programs, decision-making processes, and various communication styles. Gain insights to improve customer interactions and service delivery, enhancing the overall customer experience.